The InstaGate has severalinteresting features. It canbecome more than just afirewall and IPS, as eSoft offersdifferent software extensions,called SoftPaks.These includeanti-virus, webfilters, and IMand peer-to-peerfilters. Apartfrom being an all-in-one device, ithas a range of customisable reportsand alert logs. It also includesseveral real-time monitors andkeeps track of all internal andexternal activity.
The product is easy to use withan intuitive setup and a good webinterface. Once plugged in, theweb interface begins a setupwizard that guides administratorsthrough all the basic setup steps,making deployment of the productquick and easy with littledisruption to the network. Aftersetup, the interface is very simpleto navigate through, and findinginformation such as networkmonitors and reports is simple.
The InstaGate performed excellentlyagainst all tests. The Insta-Gate Pro is dual-homed. It hasone internal and one externalconnection, which allow it to actas isolated entities on both sidesof the device. During our tests, wewere only able to see the outsideaddress of the box and could notget past to see inside to our target.
The appliance is supplied with avery specific quickstart guide aswell as online guides on its website.The documentation for thisproduct is very straightforwardand covers all aspects of deploymentand basic setup. For moreadvanced configurations and finetuning, there is more documentationfor the product online.
Support is excellent, with 24-7telephone support as well as anonline support centre, whichincludes a solution database of allthe previous answers. If furthersupport is needed, there is an areato submit questions through emailand a support team will respondwith the specific fix information.
This product has a base priceand then can be loaded with asmuch extra capability as needed.Each SoftPak has a differentannual subscription fee, so it canbecome very expensive dependingon how many features are desired.With all support included,however, it can be worth the price.