Due to its modular approach, installation of this tool requires each element to be installed on its own and integrated into the system. We found installation to be fairly straightforward and each application had its own installation wizard. After installation, management is done via an administrative GUI. The various administration consoles are all quite easy to use and intuitive to navigate.
From the client side, this tool is quite plug-and-play and almost seamlessly integrates into normal activities. The v-GO client will automatically fill in the appropriate credentials for a user, and users can also checkout administrative account credentials, if authorized, without ever knowing the password to the accounts.
This product includes installation, configuration and administrator guides for each module in the suite. All these guides are well-organized and easy to follow with many step-by-step instructions, screen shots and configuration examples.
Passlogix provides customers with 24/7 assistance via an annual support contract, which includes access to a live support engineer via phone, email or web case submission.
At a cost starting at about $70 per user for the basic module, this tool can become quite expensive. Additional modules are extra and volume discounts apply. We find the v-GO Access Accelerator Suite to be an excellent value for money based on its comprehensive feature set and high level of flexibility.