We were able to setup the appliance in just a few minutes, entering in the basic networking information, then using the web interface for the rest of the configuration. Installing and configuring our Windows 2003 test server to integrate with the appliance was fairly straightforward, with the exception of one minor detail we encountered regarding the bootstrap and shared secret installation for the server component.
The web-based interface is easy to navigate and contains several useful features for controlling how encryption is used, and the various permissions associated with encrypting, decrypting or blocking access to files for certain users or groups. Policies are created and then synchronized with the software component that is installed on the server.
Documentation was adequate for the setup of the appliance and installation/configuration of the accompanying software component. We thought that the tasks outlined in the user guide could have been a bit clearer.
Pricing for the solution starts at $39,950, and includes the hardware and software components. Support options include basic phone, email and web-based support, as well as additional support levels that range from 15 to 20 percent of the purchase price.
The concept for centralized management of encryption policies across multiple platforms is a good one, but for the money, we would like to see more operating systems supported to increase the value and support of the overall vision.