SafeGuard MailGateway exhibits average performance. Not only was it difficult to set up, but management was awkward as well. Policy configuration is complex and confusing and integration into the environment was difficult also. This product offers OpenPGP signing and S/MIME encryption, which is a step in the right direction.
Documentation for this product is in the form of two PDF guides. One is an installation guide and the other is an administration guide. The installation guide does a nice job of clearly laying out installation of the software along with a hardware compatibility list. After the installation, the administration guide picks up and is well-organized.
Utimaco offers a support plan at a cost of 20 percent of the product price. This support plan includes both online and phone support. Also available on the website is a small support area with FAQs and documentation.
With a price of $7,800 for the server license, and user licenses starting at $94 per user for 50 users before the hardware is purchased, we find this product to be a less than average value for the money. The combined cost of the product and the difficulty of management makes this product an imperfect investment.