The installation of the Content Security Gateway 2500 begins with setting an IP address to be managed by the device. This can be set in one of three ways: The first is to configure the device through the LCD front panel. This option is easy, but we found the panel to be slow. Plus, it often required several depressions of the button to change entries. The second method for configuration is through a console cable and a terminal emulator, such as hyperterm. The last method is to accept the default address on the machine and change the IP of your management station. Once the IP is set, the next step is a wizard that performs most of the common configuration tasks. This is run through a web browser. Once the wizard is finished, the additional configuration takes place through a secure web interface.
Documentation is included with the device in hard copy format. The install and administrator guides are well arranged and quite useful to have around.
Support is available via phone and email. Web support is minimal — a FAQs page with limited information for configuring and troubleshooting.
The pricing for the Content Security Gateway 2500 was at the top end of products tested. With pricing starting at $29,995 this appliance is aimed at large organizations and enterprises.