To update policies on remote machines, we installed the server component and the policy proxy on a Windows 2003 server, which used Microsoft SQL Server 2005 for the database. The client component (Windows Shield) was installed on a Windows XP SP3 host machine. Overall installation of the server products was a bit cumbersome and lacked easy automated tasks. We had to customize an XML file, create a manual license key, and configure the server mostly through command prompts. However, once the server was up and running, managing the deployment of client components was very easy.
The product does not protect the boot sector at login and does not contain a PBA (pre-boot authentication) screen. However, the product does encrypt volumes, folders and files on the hard disk, and confidential data remains encrypted if the hard drive is removed. We liked the integration with Active Directory as it provides the ability to deploy policies to various users, groups or organizational units. Policy creation, management, reporting and other configuration options were easy to use within the centralized management server. The ability to push updated policy to remote devices using a special proxy server was nice as well.
The PDF files provided an exhaustive list of possible configuration parameters, but lacked a helpful structure that you would expect to find in a how-to scenario.
Basic eight hours a day/five days a week phone, email and web support is included in the product. A 24/7 Gold support option is available for $10,000. Overall, we felt the documentation and somewhat convoluted setup takes away from an otherwise good offering from CREDANT Technologies.