As we have seen many times in the past, this product is simple from setup through management. Once the ThreatWall is connected inline between a firewall and a network switch, a setup wizard is run from a web browser on the network and the appliance is almost totally configured and ready to go. After the wizard is run, the appliance downloads and installs all current software updates and takes the administrator to the Threat Monitor dashboard. All management and configuration is done from the web-based GUI, which is quite intuitive to navigate and use.
With features such as Active Directory, Microsoft Outlook integration and solid compliance offerings, this product delivers excellent email content control. The filter can meet requirements for GLB, SOX, HIPAA, and PCI. Email can also be quarantined or forwarded for review by the administrator. Since this product sits inline and monitors both inbound and outbound communication, it is able to stop all possible threats.
This appliance comes with a quick-start guide and a user guide.Both guides are well organized and easy to read. eSoft offers phone and email support free for the first 90 days after purchase. After 90 days this support can be purchased on a per incident basis. There is also an online help page with FAQs and a knowledge base.
At about $3,000, this product offers a solid feature set with a simple deployment for a good price. We find ThreatWall to be an excellent value for money.