We found this product to be of average ease of use. The deployment of the product is fairly straightforward and the specific installation sequence is well documented. However, we found that when it came to enrollment of users, the process takes a turn toward the more difficult.
Aside from the difficulty of enrollment, we found this product to be a good performer. The database does integrate with Active Directory, which provides both simple deployment and easy management. Users and user properties can be managed through the Active Directory Users and Computers screen in Windows Server or can be administered via a MMC Snap-In.
Documentation for this product is a simple HTML installation guide. Though simple, this guide contains excellent step-by-step instructions for installation of both the server and the client workstation. We found this documentation to be well organized and well illustrated with screenshots.
FingerPIN offers email and phone technical support for the product, as well as training services. The website, however, is void of any other support tools, such as a knowledge base or FAQs.
The products are priced at $99.99 for the client edition/ workstation edition, and $1,999.99 for the server edition. At prices starting at just under $100 per workstation and $2,000 for the server before any hardware is purchased, this product can become expensive. We find that for the overall lifecycle cost, this product is of average value considering the trouble we had enrolling users.