We found this product to be fairly easy to deploy and configure. The initial deployment takes just a few minutes and is guided by an easy-to-follow installation wizard. This wizard helps configure the device and get it ready to place into the environment. After the wizard is complete, additional tweaking is done using SmartStart, which is also wizard-based and updates all signatures and anti-virus engines. All other management of the device is done through the web-based GUI, which is setup in an intuitive fashion with simple navigation.
This appliance has a very solid policy engine, which can easily create many granular or broad rules to meet the needs of the enterprise. The IronMail device also focuses in on regulatory compliance standards, such as HIPAA or GLBA.
Documentation provided is in the form of a printed setup guide and a PDF user manual. The setup guide illustrates deployment options, as well as taking the user through the initial configuration process. The user manual details system features and policy configurations for further device customization. This guide also features a slew of screen shots and real-world examples.
Secure Computing includes many support tools with the purchase of IronMail. These include phone and email support, as well as online tools, including a knowledge base and customer forum. There is also web-based virtual training available.
Coming in at almost $14,000 per year for 1,000 users, this product is not a small investment. However, it does offer solid features for the needs of the large enterprise. We would rate this product a good value for companies that need robust protection.