From initial setup to configuration to management this product is very easy to use. The initial setup is done by simply plugging the device into the network segment and installing the management software on a machine on the subnet. The software then discovers the appliance by its broadcast and allows the administrator to assign the permanent IP address, rather than having to set the machine to the device’s default subnet. Once the IP is set, a quick setup wizard gets the initial configuration in place with a default rule set. The device can then be placed inline and management is done through the management application. This application is easy to navigate and intuitively designed.
Policy configuration is also easy with this product. The iPrism can pull existing users and groups from Active Directory or LDAP and then policies can be customized from there. Policy configuration is based on access control lists that can be created and customized based on a specific user or group. These ACLs provide excellent granularity and control and can be tied to IM and P2P management as well.
The iPrism comes with a small quick start guide, which takes users through the initial setup and configuration wizard. From there, the rest of the documentation is available for download on the website. This documentation includes many PDF guides, including an administrator guide, report guide and an evaluation guide. All these manuals are well organized, easy to understand and loaded with screen shots and examples.
St. Bernard offers phone and email support, as well as live chat support, through its LivePrism site. The website also offers a knowledge base and various helpful notes and guides.
At just over $7,000 for all the features of this appliance, we find this product to be a great value for the money. Not only is it easy to manage, but it includes a very comprehensive feature set that provides many different web content controls.