Client machines are installed on various versions of Windows, including Windows 2000, 2003, XP and Vista. In addition, information can be integrated through many different LDAP-compliant directory services.
Installation of the tool was accomplished without a hitch, and we had client and server components up and running with little effort. Performance on our Windows 2003 server and our test Windows XP clients was adequate, although the client component was just a little bit on the slow side.
From an overall vision perspective, WinMagic SecureDoc Enteprise has an impressive number of tokens that it supports for multifactor authentication. This helps to ease administration and raises the bar in terms of integration for pre-boot authentication options within the enterprise.
Integration with Seagate's Momentus Full Disk Encrypted Hard Drives is a welcome addition as well. Protecting peripheral devices (USB drives, SD cards and other media) is also present. Lastly, we appreciated the focus on logging and auditing. The user experience is fairly transparent, and control over enterprise options is extensive.
Documentation is very thorough and available in PDF files. If we could, we might break up some of the PDF files into distinct and separate documents, instead of one overall and fairly large file entitled Client Manual. The WinMagic support site has a customer portal and ancillary information to help its clients.
SecureDoc Enteprise Edition is priced at $124 per seat; however, volume licensing is available. Standard support options for 10 hours a day/five days a week phone, email and web-based support is available for $24 per seat. 7/24 support is also available. The price is a little on the high side, but overall we feel the value is fair for the package.