Shawn Surber is Senior Director of Technical Account Management at Tanium. Over his 20+ year career he has worked his way up through the guts of IT, supporting applications, servers, desktops, networks, security, and most importantly, end users. In his work at major healthcare institutions, Shawn led efforts to modernize and operationalize IT Security tools, processes, and policies. At Tanium, he has helped a wide variety of customers achieve a better state of cyber hygiene through effective application of principles of good operational and security practices. A passionate builder of teams and products, Shawn has led product management, technical solutions, and technical account management teams helping guide customers through their digital transformations.