Ransomware, Backup and recovery

Risk to patient safety from cyberattacks critical, even as specifics about direct links remain elusive

September 9, 2021
Clinicians care for COVID-19 patients in a makeshift ICU (Intensive Care Unit) at Harbor-UCLA Medical Center on Jan. 21, 2021, in Torrance, Calif. Patient safety is a concern when health systems suffer a cyberattack. (Photo by Mario Tama/Getty Images)
  • What key activities are needed to prevent ransomware from getting into the environment?
  • When an attacker or virus comes through, what is in place to contain it?
  • What strategies are needed to make the attack less impactful?
  • What systems and devices must be recovered first?
  • How will prescriptions be filled?
  • Will some services be unavailable during a network outage?
  • How can some system functionality be maintained for customers?
  • How will the systems get back online?
  • How will established appointments be maintained during an attack?
  • If systems are down, what business processes are in place even when services can’t be fulfilled?
  • How and who will answer these questions for customers?
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