Firing Your Clients: When Should MSSPs Cut Ties With Their Customers? – CFH #14
Full episode and show notes
It's a tough call for MSSPs to make, but sometimes when a client relationship isn't working out, it may be time to cut your losses. Perhaps the customer isn't honoring its commitments to security hygiene; or maybe you're at odds over strategy; or it could be that they are a drain on your resources. This session will examine when to know it's the right time to go separate ways -- and what's the most professional and responsible way to end your relationship.
Principal Consultant at Morris Management Partners