The software giant announced it’s expanding its incident response and recovery service, and unveiled Microsoft Security Copilot, which incorporates OpenAI's GPT-4.

It's a tough call for MSSPs to make, but sometimes when a client relationship isn't working out, it may be time to cut your losses. Perhaps the customer isn't honoring its commitments to security hygiene; or maybe you're at odds over strategy; or it could be that they are a drain on your resources. This session will examine when to know it's the ri...

Now in its eighth iteration, the Center for Internet Security's Critical Security Controls (CIS Controls) framework provides organizations with 18 categories of high-priority best practices that they can follow in order to improve their cyber hygiene, while remaining in step with key regulations. In this segment, we'll look at what MSSPs and their ...

To what extent should compliance with privacy and security frameworks -- whether imposed by government bodies or industry standard organizations -- be the decisive factor when MSSPs choose their tech stacks and craft their threat defense strategies? Meanwhile, are would-be MSSP customers deciding which managed services provider to hire largely base...

Security is a shared responsibility between MSSPs and their clients. Yes, the provider was hired to do a job -- be it SOC operations, threat intelligence or offensive security -- but part of the job is also to consult and communicate with the client to help them gain some degree of cyber self-sufficiency. This discussion will reveal how providers c...

In the cybersecurity job market, it's "Advantage Worker," as the demand for talent has opened up a world of possibilities for security professionals to seek out greener pastures. Meanwhile, other infosec pros are so stressed and burned out that they're looking to quit the daily grind altogether. These factors have combined to create a cyber talent ...

In late 2022, the MITRE Engenuity foundation revealed the findings from its first-ever ATT&CK Evaluations for managed security service providers. The report measured various MSSPs' ability to recognize, analyze and report the TTPs of the OilRig Advanced Persistent Threat group. This session will dig into the findings to help MSSPs better unders...

Once upon a time, organizations that relied on Macs or Linux machines could rest easy knowing that they were too few in number for cybercriminals to bother targeting them. This is no longer the case. As adoption of non-Windows operating systems has increased, so has the number of incidents victimizing devices running on these OSes. In this segment,...

For managed services providers looking to build their market strategy around XDR and MDR -- or a hybrid of the two solutions -- it's important to understand how this approach will shape future priorities for their tech stacks and toolsets, their clients and their vendor partners. What kinds of next-generation services can they build from an XDR/MDR...

The MSP space has undergone a lot of changes in the past few decades, with the emphasis on security increasing dramatically in the last 5-10 years. We discuss how ConnectWise, which builds and sells solutions to MSPs, has tackled this challenge. We'll be asking questions both from Raffael's point-of-view, selling to MSPs, but also from the customer...