How to Organize Your Managed Services Taxonomy & Excel in Key Categories – Craig Robinson – CFH #16

Having a clear and cogent taxonomy that classifies your managed cyber services into distinct buckets or categories is an important step for MSSPs looking to define and differentiate their market offerings to clients. Customers can refer to your taxonomy to better understand your scope of services and ensure they don’t leave gaps in their security plans, while you as a service provider can leverage your own taxonomy to assess your portfolio and identify future opportunities for deliverables. Also in the second half of our discussion, we’ll look at some recent results from assessments of managed services companies in various cyber taxonomy categories, exploring what the best performers are doing differently in order to excel.