After loading numerous software applications for this Group Test, each with its own operating system and add-on dependencies, we were excited to see an appliance. As an appliance, we expected it to be up and running in very short order. The deployment took longer than expected, and we hit a couple of snags with errors in the installation documentation.
There is also quite a bit of configuration for an appliance, but once it was complete and rebooted, we were able to use the web-based management interface for all of our additional work. The web-based manager allowed for multiple privilege and administrative levels.
RSA Authentication Manager software does log all transactions and user activity, making it a nice auditing and accounting tool. Although the auditing capabilities are substantial, the reporting is not so intuitive. There are report templates that we found can be powerful, but require tailoring.
LDAP and Microsoft AD integration are available, but require substantial programming to link to the directory source.
On the end-user side, the solution does provide for a vast array of token options, including a full range of hardware, software and virtual tokens. The time synchronous technology that RSA uses changes the user password every 60 seconds. A knowledge-based authentication option is available to authenticate the user in the event of a lost token.
The appliance comes with three year, next business day advanced hardware replacement and phone support. Upgraded support options are available.
With power comes complexity. If you have the staff and the time, this is a very nice solution.