Cisco’s Customer Experience organization reports that 44% of support cases are resolved in a day or less and 75% successfully reduce the risk of downtime.
Shawn Henry made CrowdStrike more than just a security company – it’s become a household name thanks in part to his leadership, with the well known 2016 Democratic National Committee investigation serving as just one example of his influence.
Beyond Identity’s user self-enrollment, management, and recovery capabilities claim to significantly lighten help desk workloads – typically reducing call volume by nearly 30 percent.
Jeremy Brown helped Trinity Cyber develop counter maneuvers for a DNS exploit requiring deep parsing of a certain kind of traffic, deploying to all clients in less than two days.
KnowBe4 approaches awareness training with immersive, entertaining videos — including a popular training series called The Inside Man — which has resulted in overwhelmingly positive user feedback.
(ISC)² consistently appears on top industry certification lists, including the Upwork Skills Index, which named the CISSP certification one of the 20 hottest job “skills” in the U.S. labor market.
