Breach, Privacy

Arrest uncovers stolen Amex cardholder data

November 11, 2014

Law enforcement has arrested “an individual who is believed to have illegally obtained personal and account information of individuals,” including American Express members, according to a notification letter Amex posted online and also mailed to its customers.

The company said the information it received leads them to believe that customer data — including names, account numbers, expiration dates, four-digit security codes, mailing addresses, phone numbers, email addresses, mother's maiden names, and possibly Social Security numbers — may have been stolen from other businesses. 

Amex is working with law enforcement in the ongoing investigation. It is offering customers a complimentary one-year membership of Experian's ProtectMyIDTM Elite and will continue to monitor accounts for fraud activity.

The company urged customers to monitor their accounts closely for the next 12-24 months and to sign up to receive instant notifications of suspicious activity.

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